Refund Policy

AimTrack provides instantly accessible digital services (SaaS). Therefore, once a monthly or annual subscription is activated and usage has begun, partial refunds are not provided. However, you can cancel your subscription at any time via your profile settings before the next billing cycle. If you cancel, you will retain access to your premium features until the end of your current billing cycle.

Lifetime packages are one-time purchases. If you are unable to use the system due to technical reasons within the first 14 days of purchase, you may request a 100% refund. After 14 days, the digital product is considered consumed and no refunds can be issued.

Your payments are processed by our global payment provider, Paddle (paddle.com). Where necessary, refund requests may also be reviewed in accordance with Paddle's consumer protection policies. When a refund is approved, it takes 3-5 business days to appear on your original payment method.